AAA Los Angeles Insurance and Member Services is a reputable brand that offers a range of insurance and membership services to individuals in Los Angeles. With a strong presence and positive reputation, AAA provides excellent customer service and convenience to its clients. Customers appreciate the friendly and welcoming atmosphere, as well as the efficient handling of their DMV needs at AAA's location. The brand also offers car registration renewal without extra fees for members and provides assistance with insurance and travel arrangements. While there may be occasional limitations, overall, AAA Los Angeles Insurance and Member Services strives to meet the needs of its customers and ensure their satisfaction.
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- On-site services
Reviews
Great and friendly customer service...
First, let's say the customer service is a plus. I was greeted with a smile and good conversation. I went around 1:00 pm so there was no waiting in line. I so like that I can handle some of my DMV needs at this location. There is plenty of parking, and you feel really safe at this location because of the many security guards. My car insurance quote was normal, however, the deductible was high. I left my cellphone and had to return. The insurance representative had it waiting for me. If you need travel information, then they have lots for you.
A-1Membership, help me in numerous ways emergencies bought a brand new battery on the spot several tows for different reasons for instance to the shop, home,wherever needed such helpful services ect.try it u'll like it!
I wanted to make a contribution and they told me I had to be married, I don't know why!
Not even the agent bothered to bother me, I don't know why such stupid policies in any insurance I quoted asked me if I was married or not😒bad service …
Can’t get a hold of a human representative for squat I keep getting redirected to a bot. If I could give 0 stars I would.
I would rate 0
They had me waiting for 3 hours and 15 minutes I called around they have to arrive at 715
They have said they were 15 minutes away 4 different times and they haven’t even showed up yet I finally got a call from the tow man he is on the way at 715pm after hours of the customer service said 15 minutes and I’ve been with you all for almost 5 years so unacceptable horrible awful experience
This review is about AAA as a whole, not this particular office. I was left stranded due to a battery issue. They did not carry batteries for a Kia. I asked, if someone purchased the battery at Auto Zone, would AAA install it? No. I was told that they are difficult to install. A neighbor went to buy the battery for me and within 10 minutes, the battery was in place.
Booo, AAA, booo!
Jose S. helped me change my tire, and he was absolutely awesome! He was super friendly, and he makes great conversation.
Location
2601 S Figueroa St, Los Angeles, CA 90007, United States
Hours
-
Monday
09:00 AM - 05:00 PM
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Tuesday
09:00 AM - 05:00 PM
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Wednesday
09:00 AM - 05:00 PM
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Thursday
09:00 AM - 05:00 PM
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Friday
09:00 AM - 05:00 PM
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Saturday
09:00 AM - 01:00 PM
- Sunday Close
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